Average Reviews:
(More customer reviews)Absolute crap. Similar to the other review, my unit also malfunctioned a few weeks after purchase. First it wouldn't cool the water so I got room temperature water for a couple of days. I turned it off until the next day. When I turned it back on, I only got 2 ounces of cold water before it started getting warm again. So I call customer service. Says she's gonna mail me some voucher or something so I can exchange it. Guess what? I never got it. I turned it off again and it seemed to be working okay for a couple of days(apparently can only handle a few days' service at a time). Today after coming off the treadmill parched and ready to gulp a big glass of cold water, I managed to swallow about half of the cup which was full of hot acid. That's how bad the water tasted. Stupid thing now overheated making the water in the bottle itself hot. So I call again today, waited on the line for 20 minutes before leaving an irrate message (probably why they haven't called back) and am now gonna have to eat the money I shelled out for the acid machine. If you're reading this....stay away from this company! I am now forced to rent a commercial grade unit from my water delivery service so that I don't have to deal with this piece of junk or the brainless cust. service people.
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